Welcome to Eastmate Hotel Furniture Co., Ltd.
Pls inquire to emt@fsemt.com 
Cell phone/Whatsapp/Wechat +86 13929156822 
Work Flow
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Step 1: Initial contact
Our client can reach us through below official modes of communication:
Sales hotline: +86 139-2915-6822 |+86 180-2270-5660|+86 180-3878-3577
Whatsapp/Wechat: 0086 13929156822
Email: emt@fsemt.com
Step 2: Determine design
  1. For hotel owners, you are recommended to hire a designer team to finalize the designs for the entire hotel. As manufacturer, Eastmate will be responsible to effect workshop drawings, arrange production, quality control to ensure that our clients will receive goods up to the design standard and view, and the quality of the furniture will be suitable for commercial use with life span no less than 7 years and as maintenance-free as possible.
  2. For low-budget hotels, if hotel owners don’t like to hire a designer company and prefer DIY design, Eastmate can provide some reference design so that our clients and choose and make a decision of designs. This process usually takes longer, as design is a work involves a lot of expertise and details. Eastmate doesn’t guarantee the quality of the design.
  3. For design company, designer & decoration contractor, trading company or order-carriers seeking sub-contract of manufacturing furniture, you are always welcome to with an RFQ for your design, FF&E package, room views, autoCAD drawings. Whatever request for quote should be complete information with Views (Photo or drawings), material requests, quantity, quality standard information. Missing of the above key information might result in inaccurate quotation.
Step 3: Quotation, verification, signing contract
  • Our initial quotation usually include a lot of conclusion based on our experience and standard input of materials and specification. It might be inaccurate.
  • During the negotiation and verification process, we can also reduce part of the budget by using cheaper materials and simplified processes. On the other hand, if the customer raises the material and process standards, we also need to increase the price accordingly.
  • Once the agreement is signed, Eastmate requests to receive advance payment 10-30%.
Step 4: Drawing & mock-up process

After receiving advance payment, Eastmate will start making workshop drawings for our client’s check and approval. During the drawings process, our clients can verify all the details for production, and request for optimization. 
Mockup process can either to be DSI mode or DVW mode:
DSI means do it in workshop, ship to clients site, and install them for approval. This could be a process of 1-3 months time. It is suitable for some huge orders more than 300 rooms hotels to ensure the furniture layout is up to the standards. DSI unit prices is usually two times of the mass production prices as Eastmate has to pay the workers 4 times of standard labor costs, and all processes must go through this sample order specifically.
DVW means do it and verify quality at workshop. This mode features fast advancement. And the mass production will be launched immediately after the 1st piece be verified and approved.
Before mass production or DVW, Eastmate will request for advancement for no less than 30%.
     Step 5:Mass production and QC
 

Eastmate follows strictly with ISO9001 and 5S during the entire production process. All the materials and parts reached our factory will be QC checked. The defect pcs will be marked and requested for a solution. The defects also will be recorded and requested for precaution of future happenings.
Each of the production process including wood-working, painting, upholstery, assembly and packing. We have inspector to do the random checking and final check of all the pcs. All defect pcs will be marked and requested for a solution. The defects also will be recorded and requested for precaution of future happenings.
      Step 6: Payment settlement and delivery arrangement.
 
Before delivery, Eastmate request full balance payment by T/T or irrevocable L/C at sight. We have professional international trade team with more than 10 years to handle all the logistic issues. This enable our clients wide options for trade term. EXW, FOB, CFR, CIF are all applicable and commonly used with us.
      Step7: Warranty and after-sales service.

With all products manufactured by Eastmate, we provide two years free parts warranty on EXW basis.
All quality issues belongs to manufacturing defects can be recorded by photo, and sent to our sales team. To enable our after-sale team to analyze the truth, we need our clients to take full photos showing the defects pcs and detailed photo of the defects, and count the nos of happenings. If parts or full replacement is necessary, Eastmate will effect production free of charge, but our clients will be responsible to the delivery and installation costs.
Damages during transportation, human-involved damage, wear due to normal use are out of the scope of warranty. For non-warranty products, Eastmate also provide cost-priced parts and replacements.
 

WELCOME TO EASTMATE

Professional in hotel bedroom furniture, wood fixture, restaurant furniture, sofa & chair, wardrobe,
wood doors and other wooden hotel furniture.

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CONTACT US

    Add : No.92 Dayuan Industrial Zone, Shihu, Yayao Town, Heshan, Jiangmen City, GD China
    Tel : +86-757-28787095
    Tel : +86-750-8912560
    E-mail : emt@fsemt.com

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